Account deletion

After signing in with Google or Kakao, open My account to delete your Piano account. Review what will be removed and enter the final confirmation text. For Apple accounts or other cases that cannot be completed on the web, contact hello.official.team@gmail.com. Never send passwords or authentication codes.

Deleting your Piano account is separate from other Hello services. Account deletion removes the private web library and its stored albums with the server account and credit records after identity verification. Scores and recordings stored only on your device remain under your control.

Deleting an app account does not cancel an Apple subscription. Manage subscriptions in your Apple account settings. Do not include private score files or recordings in a deletion request.